A Complaint is a Gift: Using Customer Feedback as a Strategic Tool

Type
Book
Authors
Barlow, Janelle
Moller, Claus
 
Category
Book  [ Browse Items ]
Publication Year
1996 
Publisher
Berrett-Koehler Publisher 
Number of Copies
1 
Accession‎ No Call No Availability
181747 658.8 BAR   Yes

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