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Page 4 of 63
Title
Authors/Editors
Publisher
Type
Copies
A Complaint is a Gift: Using Customer Feedback as a Strategic Tool
Edition
:
1
Year
:
1996
Call No
:
658.8 BAR
Barlow, Janelle
Moller, Claus
Berrett-Koehler Publisher
Books
1
eMarketing Excellence
Edition
:
3
Year
:
2008
Call No
:
658.8007 CHA
Chaffey, Dave
Smith PR
Butterworth-Heinemann
Books
1
Customer Relationship Management Concept and Technology
Edition
:
2
Year
:
2009
Call No
:
658.812 BUT
Buttle, Francis
Butterworth-Heinemann
Books
1
Selling the Invisible
Edition
:
1
Year
:
2001
Call No
:
658.8 BEC
Beckwith, Harry
Texere
Books
1
Marketing Channels
Edition
:
7
Year
:
2006
Call No
:
658.87 COU
Coughlan, Anne T.
Anderson, Erin
Stern, Louis W.
El-Ansary, Adel I.
Pearson Prentice Hall
Books
1
The Franchising Guide
Edition
:
7
Year
:
1998
Call No
:
658.87 MEN
Mendelsohn, Martin
Hassel Hunt & Moore Pty Ltd
Books
1
Conceptual Selling
Edition
:
1
Year
:
1987
Call No
:
658.85 MIL
Miller, Robert R.
Heiman, Stephen E.
Tuleja, Tad
Warner Books
Books
1
The Best Seller The New Psychology of Selling and Persuading People
Edition
:
1
Year
:
1984
Call No
:
658.85 WIL
Willingham, Ron
Prentice Hall, Inc.
Books
1
Doing Business in Asia The Complete Guide
Edition
:
2
Year
:
1998
Call No
:
658.845095 DUN
Dunung, Sanjyot P.
Jossey-Bass Publishers
Books
1
Electronic Commerce A Mangerial Perspective
Edition
:
4
Year
:
2006
Call No
:
658.872 TUR
Turban, Efraim
King, David
Viehland, Dennis
Lee, Jae
Pearson International
Books
1
1
2
3
4
5
6
7
8
9