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Page 9 of 63

	Title	Authors/Editors	Publisher	Type	Copies
	Services Marketing: An Asia-Pacific and Australian Perspective Edition: 4 Year: 2007 Call No: 658.800994 LOV	Lovelock, Christopher H. Patterson, Paul G. Walker, Rhett H.	Pearson Education Australia	Books	1
	The Customer Relationship Management Survival Guide Edition: 1 Year: 2000 Call No: 658.8 LEE	Lee, Dick	HYM Press	Books	1
	Service Marketing An Asia-Pacific and Australian Perspective Edition: 2 Year: 2001 Call No: 658.800994 LOV	Lovelock, Christopher H. Patterson, Paul G. Walker, Rhett H.	Pearson	Books	1
	Marketing Management Edition: 9 Year: 1997 Call No: 658.8 KOT	Kotler, Philip	Prentice Hall	Books	1
	Promote Your Business Edition: 1 Year: 2003 Call No: 658.8 MOR	Morel, Mary	Allen & Unwin	Books	1
	The Manufacturer's Guide to Business Marketing Edition: 1 Year: 1995 Call No: 658.8 COL	Collins, Michael P.	Irwin	Books	1
	A Complaint is a Gift: Using Customer Feedback as a Strategic Tool Edition: 1 Year: 1996 Call No: 658.8 BAR	Barlow, Janelle Moller, Claus	Berrett-Koehler Publisher	Books	1
	Basic Marketing A Managerial Approach Edition: 2 Year: 1997 Call No: 658.800 MCC	McCarthy, E. Jerome Perreault, William D. Quester, Pascale G.	Irwin	Books	1
	eMarketing Excellence Edition: 3 Year: 2008 Call No: 658.8007 CHA	Chaffey, Dave Smith PR	Butterworth-Heinemann	Books	1
	Marketing A Practical Approach Edition: 3 Year: 1998 Call No: 658.8007 RIX	Rix, Peter Stanton, William J.	McGraw-Hill Australia	Books	1

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